All Roots & Threads products are made-to-order through our professional production partners. This allows us to reduce waste and maintain quality.

Processing Time

• Orders typically take 2–7 business days to produce

• Production times may vary during high-volume periods

Shipping Time

• Shipping varies by destination and carrier

• Average delivery is 5–12 business days after production

Shipping Fees

• Calculated at checkout based on location and product type

Order Tracking

• Tracking information is provided once the order ships

Wrong Address Responsibility

Customers are responsible for providing an accurate shipping address. Orders cannot be rerouted after fulfillment begins.

Lost or Delayed Packages

Please contact us for assistance—resolution depends on carrier policies.